How Itaú is building generative AI for its entire customer base
With ia.i, a conversational interface, and the IARA governance platform, Itaú is applying its AI First strategy to customers and employees — in one of Brazil’s most regulated sectors.

In brief
- What: How Itaú is building generative AI for its entire customer base
- When: October 16, 2026 at 22:00
- Source: OpenAI (primary source)
- Topic: Policy & safety
Prepared by Ilya Tarasov’s Tarasov Code newsroom based on a report by OpenAI.



