Policy & safety1 min readOpenAI

How Itaú is building generative AI for its entire customer base

With ia.i, a conversational interface, and the IARA governance platform, Itaú is applying its AI First strategy to customers and employees — in one of Brazil’s most regulated sectors.

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How Itaú is building generative AI for its entire customer base
Illustration: Tarasov Code

In brief

  • What: How Itaú is building generative AI for its entire customer base
  • When: October 16, 2026 at 22:00
  • Source: OpenAI (primary source)
  • Topic: Policy & safety

#Policy & safety

Prepared by Ilya Tarasov’s Tarasov Code newsroom based on a report by OpenAI.

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